At Women’s Out Fit Deals, we want you to love your purchase as much as we love curating our premium fashion collection. If you’re not completely satisfied, our hassle-free returns policy ensures your shopping experience remains impeccable.
Our Return Promise
We accept returns within 15 days of delivery for most items in their original condition with tags attached. Your satisfaction is our priority, and we process all returns with the same attention to detail we apply to selecting our boots, coats, and designer apparel.
Return & Exchange Process
Step 1: Initiate Your Return
Email our customer service team at [email protected] with the following information:
Step 2: Receive Return Instructions
Within 1-2 business days, we’ll email you:
- Return authorization number
- Prepaid return shipping label (for US customers)
- Instructions for international returns
Step 3: Package & Ship Your Return
Please include:
- Items in original condition with all tags attached
- Original packaging if possible
- Completed return form (included in your original shipment)
Step 4: Receive Your Refund or Exchange
Once we receive and inspect your return:
- Refunds: Processed within 3-5 business days to your original payment method
- Exchanges: Shipped within 2 business days of approval (subject to availability)
Important Information
Non-Returnable Items
To maintain our high standards of quality and hygiene, we cannot accept returns on:
- Final sale items (clearly marked during checkout)
- Items without original tags or packaging
- Personalized or altered merchandise
Shipping Costs
- US customers: Free returns with our prepaid label
- International customers: Return shipping is the customer’s responsibility
- Original shipping fees are non-refundable
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for expedited replacement at no cost to you.
Our Commitment to You
We stand behind every pair of boots, every elegant coat, and every stylish top in our collection. Our returns policy reflects our confidence in the quality of our curated fashion pieces and our dedication to your complete satisfaction.
For any questions about returns or exchanges, our San Diego-based customer service team is always here to help at [email protected].
